I now have ADSL service. Passed by the computer a few minutes ago and noticed the DSL light on the modem was on, so I rubbed my eyes to make sure I wasn’t dreaming, fired up the control panel and voilà — we were in business. And people tell me my smattering of geek skills count for nothing.
The battle’s still not over, though, as the service seems to be 256Kbps. The level of service I ordered was 2-megabit. A luta continua.
But at least now I doesn’t take me hours to send an e-mail.
(And kudos to Dustin of TSTT, who’s been completely responsive throughout the entire process).